Brilliant Customer Service: How to Impress your Customers! The course is aimed at providing you with the opportunity to enhance your people skills in a way that will truly differentiate you from the competition . We will explore different models of high quality customer service, strategies to improve your skillsets, and tactics that your customer service representatives (CSRs) can easily acquire and implement immediately . Furthermore, you will learn how to handle any complaints you receive in a totally professional manner . You will be introduced to the benefits of customer relationship management (CRM) and learn how it can become the vehicle that drives up your standards of service . Mr Hunt’s style is often described as ‘inspirational’ Authentication failed. Unique API key is not valid for this user.

Who this course is for:

  • People who need to make strategic decisions about how their customer service levels need to be adjusted
  • Customer service relationship managers
  • People in the front line of customer service
  • Everyone involved in relationship development and client acquisition
File Name :Brilliant Customer Service: How to Impress your Customers! free download
Content Source:udemy
Genre / Category:Business
File Size :3.45 gb
Publisher :Lecturio GmbH
Updated and Published:04 Apr,2022

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