There is no question about the impact great customer service has on an organisation . How to build a customer service strategy will give you the tools to make a connection and build a relationship with your customer base . Today we may be providing a service, tomorrow we may receive a receiving one . The beauty of this that makes good customer service a truly human endeavour. The Customer: Build a Customer Service Strategy (BITE SIZE) is published by Simon Tisdall at £16.99, published by John Defterios at £24.99. For more information, visit www.simplify.com/TheCustomerService .Authentication failed. Unique API key is not valid for this user.
Who this course is for:
Anyone looking to improve the experience of their customers
Anyone with an interest in driving a strong customer focus within their organisation
Anyone looking to develop their organisation into an environment that customers want to interact with and develop loyalty to
Anyone with frontline customer service experience, leadership or management experience, whether in a junior to middle management level or those who wish to move into a middle/senior management role within a customer focussed organisation
Anyone from a small, medium or large organisation
File Name :
The Customer: Build a Customer Service Strategy (BITE SIZE) free download
